Products And Services
 

ACM offers a variety of solutions and services to help clients stay competitive, and operate more efficiently and profitably.

 
Help Desk and Call Center Automation
 

Outstanding customer service truly differentiates a business in the market. The right automation processes in a help desk or call center can be the difference between success and failure. ACM Group has forged key alliances with leading solutions providers, allowing the company to implement effective help desk and call center solutions for clients.

 
Application Development and Integration (ADI)

ACM’s approach to application development and integration enables it to help clients integrate business processes that in turn allow them to respond faster to their own clients, market opportunities and potential threats.

ERAS

Applying years of telecommunications industry experience, ACM designed a solution that helps companies effectively manage their telecommunications budgets. With ERAS (Enterprise Resource Administration System), organizations can precisely control communication expenses in a proactive and centralized manner.

Business Process Management

The professionals at ACM Group are dedicated to analyze and design processes, policies and procedures for clients. This process helps companies face the challenges of the business world, and optimize and adapt their business processes to the market’s needs. This ensures that our customer’s strategic objectives are in line with current and future technology implementations.

Information Security

The growth of an organization’s technological infrastructure, and the merge of internal and external systems, can threaten the stability of those systems. These risks have driven the need to establish more appropriate protection such as identity and access management, secure remote connections, confidentiality, information integrity, and others. ACM Group offers a portfolio of information security services that leverage cutting-edge technologies.